[c-nsp] Cisco ASR1002x + SPA Adapter (SPA-1X10GE-L-V2) Issues

Your IOS version is current, so it should be able to pick it up. If it's
not, it's probably a DOA or non-genuine SPA.

Can you get another one sent? And before your supplier sends it, can
they test it for you and send you some output to confirm?

When you do get this going, don't forget that the ASR1002-X ships with a
default 5Gbps forwarding license. If you want to use that 10Gbps SPA
fully, you'll need to look into that as well.

Mark.
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Troy Boutso

2015-07-28 10:47:44 UTC

Hey Mark

I've spoken to the supplier and they're happy to replace it.

I've got the 10g throughout on the device already.

I really hope it is faulty just needed to be sure that I'm not missing
something...

Thanks for your input mate.

Post by Troy Boutso
Hey guys
Hopefully a real easy one, just incase I'm missing something obvious

here.

Post by Troy Boutso
I have a Cisco ASR1002x router which is in urgent need of a 10GE upgrade.
So, I've purchased a 10Gigabit Ethernet SPA adapter - SPA-1X10GE-L-V2
<

http://www.cisco.com/en/US/products/ps6267/products_data_sheet0900aecd804dc62d.html

Post by Troy Boutso
.
I bought it from a Network hardware reseller. Cut a long story short..

I've

Post by Troy Boutso
gone to install the card into any one of the 3 SPA port slots on the

router

Post by Troy Boutso
and it isn't being detected.
I know the card should support OIR so installing it should be simple and
easy.
The card isn't being recognised at ALL. Nothing. The light doesn't blink
nor does the router even think there is anything plugged into ANY of the
slots. Here are some show commands, which I think should be useful to
assist.
I've installed SPA cards into ASR1001s before, though they were Gigabit.

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Stefan Giera

2015-07-28 10:37:08 UTC

Post by Troy Boutso
Am I missing something obvious? Do I need to issue some commands on this
router to "activate" it this time round?
I shouldn't need to reload the router?

Hi Troy,

it happened to me once, that I have put an SPA-1XTENGE-XFP instead of
the SPA-1X10GE-L-V2 SPA into an ASR1000. They look both the same, but
the SPA-1XTENGE-XFP is older and was not recognised. So maybe You have
to check if the supplier shipped the right card (V2).

Best regards,
Stefan

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Alexandr Gurbo

2015-07-28 10:43:44 UTC

Hello Troy,

Try to re-insert or reload router.
There are no commands to activate this module. We have the same SPA card in ASR1002x without problem.

On Tue, 28 Jul 2015 19:35:12 +1000

Post by Troy Boutso
Hey guys
Hopefully a real easy one, just incase I'm missing something obvious here.
I have a Cisco ASR1002x router which is in urgent need of a 10GE upgrade.
So, I've purchased a 10Gigabit Ethernet SPA adapter - SPA-1X10GE-L-V2
<http://www.cisco.com/en/US/products/ps6267/products_data_sheet0900aecd804dc62d.html>.
I bought it from a Network hardware reseller. Cut a long story short.. I've
gone to install the card into any one of the 3 SPA port slots on the router
and it isn't being detected.
I know the card should support OIR so installing it should be simple and
easy.
The card isn't being recognised at ALL. Nothing. The light doesn't blink
nor does the router even think there is anything plugged into ANY of the
slots. Here are some show commands, which I think should be useful to
assist.
I've installed SPA cards into ASR1001s before, though they were Gigabit. It
was simple. Plug in and good to go. Nothing else was needed!
Am I missing something obvious? Do I need to issue some commands on this
router to "activate" it this time round?
I shouldn't need to reload the router?
#sh hw-module subslot 0/1 ?
% The indicated slot/subslot number is empty
#sh inventory
NAME: "Chassis", DESCR: "Cisco ASR1002-X Chassis"
NAME: "Power Supply Module 0", DESCR: "Cisco ASR1002 AC Power Supply"
PID: ASR1002-PWR-AC , VID: V03, SN: ART1824U0A8
NAME: "Power Supply Module 1", DESCR: "Cisco ASR1002 AC Power Supply"
PID: ASR1002-PWR-AC , VID: V03, SN: ART1824U0AS
NAME: "module 0", DESCR: "Cisco ASR1002-X SPA Interface Processor"
NAME: "SPA subslot 0/0", DESCR: "6-port Built-in GE SPA"
NAME: "subslot 0/0 transceiver 0", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024115
NAME: "subslot 0/0 transceiver 1", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024116
NAME: "subslot 0/0 transceiver 2", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024117
NAME: "subslot 0/0 transceiver 3", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024118
NAME: "subslot 0/0 transceiver 4", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024120
NAME: "subslot 0/0 transceiver 5", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024119
NAME: "module R0", DESCR: "Cisco ASR1002-X Route Processor"
NAME: "module F0", DESCR: "Cisco ASR1002-X Embedded Services Processor"
#sh ver
Cisco IOS XE Software, Version 03.13.01.S - Extended Support Release
Cisco IOS Software, ASR1000 Software (X86_64_LINUX_IOSD-UNIVERSALK9-M),
Version 15.4(3)S1, RELEASE SOFTWARE (fc3)
cisco ASR1002-X (2RU-X) processor (revision 2KP) with 1089555K/6147K bytes
of memory.
Processor board ID FOX1802H0VC
6 Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
6684671K bytes of eUSB flash at bootflash:.
I really appreciate any help I can get
As always thanks in advance
Troy
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--
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Troy Boutso

2015-07-28 11:31:47 UTC

Alexandr

I reinserted the damn thing like 10 + times and into multiple slots. :)

I really want to avoid reloading, especially if I'm not supposed to. Which
shouldn't be required for this task.

Has anyone else actually had to reload their appliance to get a SPA card to
work?

Post by Alexandr Gurbo
Hello Troy,
Try to re-insert or reload router.
There are no commands to activate this module. We have the same SPA card
in ASR1002x without problem.
On Tue, 28 Jul 2015 19:35:12 +1000

Post by Troy Boutso
Hey guys
Hopefully a real easy one, just incase I'm missing something obvious

here.

Post by Troy Boutso
I have a Cisco ASR1002x router which is in urgent need of a 10GE upgrade.
So, I've purchased a 10Gigabit Ethernet SPA adapter - SPA-1X10GE-L-V2
<

http://www.cisco.com/en/US/products/ps6267/products_data_sheet0900aecd804dc62d.html

Post by Troy Boutso
.
I bought it from a Network hardware reseller. Cut a long story short..

I've

Post by Troy Boutso
gone to install the card into any one of the 3 SPA port slots on the

router

Post by Troy Boutso
was simple. Plug in and good to go. Nothing else was needed!
Am I missing something obvious? Do I need to issue some commands on this
router to "activate" it this time round?
I shouldn't need to reload the router?
#sh hw-module subslot 0/1 ?
% The indicated slot/subslot number is empty
#sh inventory
NAME: "Chassis", DESCR: "Cisco ASR1002-X Chassis"
NAME: "Power Supply Module 0", DESCR: "Cisco ASR1002 AC Power Supply"
PID: ASR1002-PWR-AC , VID: V03, SN: ART1824U0A8
NAME: "Power Supply Module 1", DESCR: "Cisco ASR1002 AC Power Supply"
PID: ASR1002-PWR-AC , VID: V03, SN: ART1824U0AS
NAME: "module 0", DESCR: "Cisco ASR1002-X SPA Interface Processor"
NAME: "SPA subslot 0/0", DESCR: "6-port Built-in GE SPA"
NAME: "subslot 0/0 transceiver 0", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024115
NAME: "subslot 0/0 transceiver 1", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024116
NAME: "subslot 0/0 transceiver 2", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024117
NAME: "subslot 0/0 transceiver 3", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024118
NAME: "subslot 0/0 transceiver 4", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024120
NAME: "subslot 0/0 transceiver 5", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024119
NAME: "module R0", DESCR: "Cisco ASR1002-X Route Processor"
NAME: "module F0", DESCR: "Cisco ASR1002-X Embedded Services Processor"
#sh ver
Cisco IOS XE Software, Version 03.13.01.S - Extended Support Release
Cisco IOS Software, ASR1000 Software (X86_64_LINUX_IOSD-UNIVERSALK9-M),
Version 15.4(3)S1, RELEASE SOFTWARE (fc3)
cisco ASR1002-X (2RU-X) processor (revision 2KP) with 1089555K/6147K

bytes

Post by Troy Boutso
of memory.
Processor board ID FOX1802H0VC
6 Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
6684671K bytes of eUSB flash at bootflash:.
I really appreciate any help I can get
As always thanks in advance
Troy
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Alexandr Gurbo

2015-07-28 11:43:48 UTC

Hello,

Try to reload subslot or check this SPA on another asr1k.
#hw-module subslot 0/3 reload

On Tue, 28 Jul 2015 21:31:47 +1000

Post by Alexandr Gurbo
Alexandr
I reinserted the damn thing like 10 + times and into multiple slots. :)
I really want to avoid reloading, especially if I'm not supposed to. Which
shouldn't be required for this task.
Has anyone else actually had to reload their appliance to get a SPA card to
work?

Post by Troy Boutso
Hey guys
Hopefully a real easy one, just incase I'm missing something obvious

here.

Post by Troy Boutso
I have a Cisco ASR1002x router which is in urgent need of a 10GE upgrade.
So, I've purchased a 10Gigabit Ethernet SPA adapter - SPA-1X10GE-L-V2
<

http://www.cisco.com/en/US/products/ps6267/products_data_sheet0900aecd804dc62d.html

Post by Troy Boutso
.
I bought it from a Network hardware reseller. Cut a long story short..

I've

Post by Troy Boutso
gone to install the card into any one of the 3 SPA port slots on the

router

bytes

--
Alexandr Gurbo

Troy Boutso

2015-07-28 11:49:05 UTC

Tried that and the router advised me that nothing was plugged into the slot.

Post by Alexandr Gurbo
Hello,
Try to reload subslot or check this SPA on another asr1k.
#hw-module subslot 0/3 reload
On Tue, 28 Jul 2015 21:31:47 +1000

Post by Alexandr Gurbo
Alexandr
I reinserted the damn thing like 10 + times and into multiple slots. :)
I really want to avoid reloading, especially if I'm not supposed to.

Which

Post by Alexandr Gurbo
shouldn't be required for this task.
Has anyone else actually had to reload their appliance to get a SPA card

Post by Alexandr Gurbo
Hello Troy,
Try to re-insert or reload router.
There are no commands to activate this module. We have the same SPA

card

Post by Alexandr Gurbo
in ASR1002x without problem.
On Tue, 28 Jul 2015 19:35:12 +1000

Post by Troy Boutso
Hey guys
Hopefully a real easy one, just incase I'm missing something obvious

here.

Post by Troy Boutso
I have a Cisco ASR1002x router which is in urgent need of a 10GE

upgrade.

Post by Troy Boutso
So, I've purchased a 10Gigabit Ethernet SPA adapter - SPA-1X10GE-L-V2
<

http://www.cisco.com/en/US/products/ps6267/products_data_sheet0900aecd804dc62d.html

Post by Troy Boutso
.
I bought it from a Network hardware reseller. Cut a long story

short..

Post by Alexandr Gurbo
I've

Post by Troy Boutso
gone to install the card into any one of the 3 SPA port slots on the

router

Post by Troy Boutso
and it isn't being detected.
I know the card should support OIR so installing it should be simple

and

Post by Troy Boutso
easy.
The card isn't being recognised at ALL. Nothing. The light doesn't

blink

Post by Troy Boutso
nor does the router even think there is anything plugged into ANY of

the

Post by Troy Boutso
slots. Here are some show commands, which I think should be useful to
assist.
I've installed SPA cards into ASR1001s before, though they were

Gigabit.

Post by Alexandr Gurbo
It

Post by Troy Boutso
was simple. Plug in and good to go. Nothing else was needed!
Am I missing something obvious? Do I need to issue some commands on

this

Post by Troy Boutso
router to "activate" it this time round?
I shouldn't need to reload the router?
#sh hw-module subslot 0/1 ?
% The indicated slot/subslot number is empty
#sh inventory
NAME: "Chassis", DESCR: "Cisco ASR1002-X Chassis"
NAME: "Power Supply Module 0", DESCR: "Cisco ASR1002 AC Power Supply"
PID: ASR1002-PWR-AC , VID: V03, SN: ART1824U0A8
NAME: "Power Supply Module 1", DESCR: "Cisco ASR1002 AC Power Supply"
PID: ASR1002-PWR-AC , VID: V03, SN: ART1824U0AS
NAME: "module 0", DESCR: "Cisco ASR1002-X SPA Interface Processor"
NAME: "SPA subslot 0/0", DESCR: "6-port Built-in GE SPA"
NAME: "subslot 0/0 transceiver 0", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024115
NAME: "subslot 0/0 transceiver 1", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024116
NAME: "subslot 0/0 transceiver 2", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024117
NAME: "subslot 0/0 transceiver 3", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024118
NAME: "subslot 0/0 transceiver 4", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024120
NAME: "subslot 0/0 transceiver 5", DESCR: "GE T"
PID: SFP-GE-T-ASR , VID: E , SN: MTCGETC024119
NAME: "module R0", DESCR: "Cisco ASR1002-X Route Processor"
NAME: "module F0", DESCR: "Cisco ASR1002-X Embedded Services

Processor"

Post by Troy Boutso
#sh ver
Cisco IOS XE Software, Version 03.13.01.S - Extended Support Release
Cisco IOS Software, ASR1000 Software

(X86_64_LINUX_IOSD-UNIVERSALK9-M),

Post by Troy Boutso
Version 15.4(3)S1, RELEASE SOFTWARE (fc3)
cisco ASR1002-X (2RU-X) processor (revision 2KP) with 1089555K/6147K

bytes

<javascript:;>

Post by Troy Boutso
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--
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Mark Tinka

2015-07-28 12:09:07 UTC

Never had to.

The only reason you'd need to is if you need a firmware update in order
for a SPA to be recognized. But given how new the ASR1002-X is and how
old the 10Gbps SPA is, I doubt you'd need that.

You'd probably need to reload a SPA-supporting PLIM on a CRS or ASR9000
chassis in case it has just been newly released and is still working its
way up the SPA chain, on the back of an FPD update.

But other than that, no, you shouldn't need to reload the router to get
this card recognized.

Mark.
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Antoine Monnier

2015-07-28 16:12:28 UTC

there is a bug in IOS-XE 3.13 that means inserted SPA may not be properly
detected and you may need a reload CSCut03205

Post by Mark Tinka

Post by Alexandr Gurbo
Alexandr
I reinserted the damn thing like 10 + times and into multiple slots. :)
I really want to avoid reloading, especially if I'm not supposed to.

Which

Post by Alexandr Gurbo
shouldn't be required for this task.
Has anyone else actually had to reload their appliance to get a SPA card

Never had to.
The only reason you'd need to is if you need a firmware update in order
for a SPA to be recognized. But given how new the ASR1002-X is and how
old the 10Gbps SPA is, I doubt you'd need that.
You'd probably need to reload a SPA-supporting PLIM on a CRS or ASR9000
chassis in case it has just been newly released and is still working its
way up the SPA chain, on the back of an FPD update.
But other than that, no, you shouldn't need to reload the router to get
this card recognized.
Mark.
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Troy Boutso

2015-07-28 20:49:35 UTC

Antoine,

Of coarse this is bug happens to affect my EXACT version. That was a great
find. Thank you very much. I'll just downgrade/upgrade to another version
which will in turn also force the reload.

I don't mind reloading, I just needed solid reasoning, which you provided.
So thank you.

I'll let you know how it goes.

Post by Antoine Monnier
there is a bug in IOS-XE 3.13 that means inserted SPA may not be properly
detected and you may need a reload CSCut03205

Post by Alexandr Gurbo
Alexandr
I reinserted the damn thing like 10 + times and into multiple slots. :)
I really want to avoid reloading, especially if I'm not supposed to.

Which

Post by Alexandr Gurbo
shouldn't be required for this task.
Has anyone else actually had to reload their appliance to get a SPA

card to

Never had to.
The only reason you'd need to is if you need a firmware update in order
for a SPA to be recognized. But given how new the ASR1002-X is and how
old the 10Gbps SPA is, I doubt you'd need that.
You'd probably need to reload a SPA-supporting PLIM on a CRS or ASR9000
chassis in case it has just been newly released and is still working its
way up the SPA chain, on the back of an FPD update.
But other than that, no, you shouldn't need to reload the router to get
this card recognized.
Mark.
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Richard Hicks

2015-07-29 17:04:16 UTC

I have a bunch of 1002-X routers and have this issue with every...
single... one.
I takes a reload of the entire chassis for the 10G card to be detected.
I have experienced this problem with 3.7, 3.10, and 3.13.

I worked with TAC for a few hours back in Nov 2013, trying to avoid a full
reload, but none of the commands would work.
They might have something now, but I just plan to do a reload when
introducing a new SPA into a 1002-X.
I still try the OIR each time, but never works.

Our ASR1006 routers do not have this problem. 10G cards are seen as soon
as inserted.

Rick

Post by Troy Boutso
Antoine,
Of coarse this is bug happens to affect my EXACT version. That was a great
find. Thank you very much. I'll just downgrade/upgrade to another version
which will in turn also force the reload.
I don't mind reloading, I just needed solid reasoning, which you provided.
So thank you.
I'll let you know how it goes.
On Wed, Jul 29, 2015 at 2:12 AM, Antoine Monnier <

Post by Antoine Monnier
there is a bug in IOS-XE 3.13 that means inserted SPA may not be properly
detected and you may need a reload CSCut03205

Post by Alexandr Gurbo
Alexandr
I reinserted the damn thing like 10 + times and into multiple slots.

Post by Alexandr Gurbo
I really want to avoid reloading, especially if I'm not supposed to.

Which

Post by Alexandr Gurbo
shouldn't be required for this task.
Has anyone else actually had to reload their appliance to get a SPA

card to

Never had to.
The only reason you'd need to is if you need a firmware update in order
for a SPA to be recognized. But given how new the ASR1002-X is and how
old the 10Gbps SPA is, I doubt you'd need that.
You'd probably need to reload a SPA-supporting PLIM on a CRS or ASR9000
chassis in case it has just been newly released and is still working its
way up the SPA chain, on the back of an FPD update.
But other than that, no, you shouldn't need to reload the router to get
this card recognized.
Mark.
_______________________________________________
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Bruce Forster

2016-05-27 04:57:12 UTC

Hello, Sorry to dig up this old thread, just wondering did OP (Troy) ever
resolve the issue by reloading the device? And i do you have a version
recommendation for asr1001/1002 that seems to fix the issue?

Post by Richard Hicks
I have a bunch of 1002-X routers and have this issue with every...
single... one.
I takes a reload of the entire chassis for the 10G card to be detected.
I have experienced this problem with 3.7, 3.10, and 3.13.
I worked with TAC for a few hours back in Nov 2013, trying to avoid a full
reload, but none of the commands would work.
They might have something now, but I just plan to do a reload when
introducing a new SPA into a 1002-X.
I still try the OIR each time, but never works.
Our ASR1006 routers do not have this problem. 10G cards are seen as soon
as inserted.
Rick

Post by Troy Boutso
Antoine,
Of coarse this is bug happens to affect my EXACT version. That was a

great

Post by Troy Boutso
find. Thank you very much. I'll just downgrade/upgrade to another version
which will in turn also force the reload.
I don't mind reloading, I just needed solid reasoning, which you

provided.

Post by Troy Boutso
So thank you.
I'll let you know how it goes.
On Wed, Jul 29, 2015 at 2:12 AM, Antoine Monnier <

Post by Antoine Monnier
there is a bug in IOS-XE 3.13 that means inserted SPA may not be

properly

Post by Antoine Monnier
detected and you may need a reload CSCut03205

Post by Alexandr Gurbo
Alexandr
I reinserted the damn thing like 10 + times and into multiple slots.

Post by Alexandr Gurbo
I really want to avoid reloading, especially if I'm not supposed to.

Which

Post by Alexandr Gurbo
shouldn't be required for this task.
Has anyone else actually had to reload their appliance to get a SPA

card to

Never had to.
The only reason you'd need to is if you need a firmware update in

order

Post by Troy Boutso
for a SPA to be recognized. But given how new the ASR1002-X is and how
old the 10Gbps SPA is, I doubt you'd need that.
You'd probably need to reload a SPA-supporting PLIM on a CRS or

ASR9000

Post by Troy Boutso
chassis in case it has just been newly released and is still working

its

Post by Troy Boutso
way up the SPA chain, on the back of an FPD update.
But other than that, no, you shouldn't need to reload the router to

get